What We Collect and Why We Collect It
When you open a 99logos account, we collect the details you provide during registration — your name, contact number, and email address. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record transaction identifiers to verify that your wallet and your account
-
1
match. We do not store your mobile wallet PIN or full payment credentials; the payment rail handles that on its own secure network. We also collect device and session data — the type of device you use, your approximate location region, and pages visited — to
-
2
keep your account session secure and to detect any unusual access. Cookies help us remember your login state between sessions. We do not sell your personal information to third parties. We may share limited data with payment processors, fraud-prevention services, and where required by applicable law
-
3
in eligible regions. If you close your account, we retain transaction records for the period required under applicable regulations, then delete personal identifiers. You can ask us what we hold about you at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.